We take great care when dealing with customer data, and we never share any customer data with any unnecessary 3rd party data processors.
We will never ask for any data/information from you that we do not need. If we require any additional information from you we will always explain why we need it and it will always be to help us provide the best service to you.
What do we do with your data?
All customer info is synced across to Sage for accounting purposes. It is not synced anywhere else. Data is stored in Sage for the required amount of time to satisfy HMRC.
Any contact form that is sent in via our website is emailed to our sales team, and a soft copy is also kept within this website. This soft copy is in case there is an issue with sending emails from the website, it ensures no contact form entry is lost. We automatically remove these soft copies after one month.
If you send in a CV your information will be viewed and the email may be left in our email archive in case we need someone with your skill set in future. By sending your CV you are showing a legitimate interest in working for us.
Accessing your data
If you wish to receive a copy of the data we hold on you, please send an email to [email protected]
and we will reply within one calendar month with a copy of your data.
Amending your data
If you wish to change any of the information we hold on you, please email changes required to [email protected]
and we will action the change as soon as possible. Your request will not take longer than one calendar month to complete.
Deleting your data
If you wish to have all data we hold on your deleted, please send an email to [email protected]
and we will ensure all data relating to you is deleted within one calendar month.
Withdrawing consent to our Newsletter
If you receive our newsletter and wish to unsubscribe, you can email [email protected]
You will be removed instantly.
You can learn more about Google’s cookies, here: https://www.google.com/policies/privacy/
You can learn how to manage the cookies your web browser uses, by following the link relevant to you below;
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
https://support.apple.com/kb/PH21411 (Safari); and
This website is owned and operated by Kleerfreight Limited t/a Kleers.
We are a registered Ltd company in England and Wales with company number 03746585.
You can contact us via;
Post – Kleer House, New Road, Sheerness, Kent, ME12 1NB
Phone – 0871 226 0190
Data protection officer
Our data protection officer is Rob Barnes.
You can call him on: 0871 226 0190
Changes to this document
This document was created on the 24th of April 2018 by our appointed DPO (Data Protection Officer)
We may change this document in future but we will ensure we note down the changes in a changelog below.